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With the support of your Subaru service center, you’ll be able to keep your vehicle safe and efficient on every ride. That’s why our team here at Heritage Subaru Catonsville is proud to offer service you can rely on, and why we’re sharing the best tips for communicating with your service team.

What to Ask Your Service Team

Scheduling service for your vehicle doesn’t have to be overwhelming. Routine service and care can keep your car safe, reduce the need for costly repairs, improve efficiency, and help you to maintain vehicle value. Here are a few questions you’ll want to ask the next time you bring your car in for service.

Are You Certified?

There are different types of certifications for automotive service centers, so it’s a good idea to do your research and check the legitimacy of a service center before scheduling maintenance. Look for an ASE or an Automotive Service Excellence certification for peace of mind.

Do You Offer Estimates?

Before scheduling automotive repairs, you always want to compare estimates. Make sure your team provides estimates free of charge, and always get the estimate written down for future reference.

What Kind of Parts Do You Use?

There’s no better way to keep your vehicle safe than with OEM, or original equipment manufacturer, parts. You always want to ask about the Subaru parts and accessories your service team uses, as well as the equipment in the service center.

Do You Offer Specials?

Service and replacement costs can add up over time. That’s why you always want to look at the specials and deals on parts and services, as well as any special financing support.

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