Our Baltimore area Subaru dealership has been proudly serving the needs of Maryland motorists for years with outstanding service through our customer-first mentality. Read some of our loyal customers' comments below, and see how Russel Subaru has been changing the way you buy cars, one family at a time.
Our Baltimore area Subaru dealership has been proudly serving the needs of Maryland motorists for years with outstanding service through our customer-first mentality. Read some of our loyal customers' comments below, and see how Russel Subaru has been changing the way you buy cars, one family at a time.
Sales
2nd Subaru
I recommend this dealer: Yes
My Review of Russel Subaru:
"I found May & Goldie both professional, honest, and knowledgeable. They weren't high pressure and were both patient with all our questions. They were able to get us the exact car for which we were looking. The dealership is in a great location and very easy to find."
OUTBACK36R
I recommend this dealer: Yes
My Review of Russel Subaru:
"The buying and service experience at Russel has been outstanding. They treat you with respect and act like they really appreciate your business. Everyone I have dealt with at the Subaru dealer has been great."
webamy76
I recommend this dealer: Yes
My Review of Russel Subaru:
"May never ever put any pressure on me whatsoever. She answered all my questions. She treated me as a friend. She made the car-buying process really easy for me. She also showed me each and every detail on the car (including safety feature and my must have list and my nice-to-have list) so I knew what I was getting for my money. Outstanding service. I am recommending your dealership and staff to my friends and family."
derek.blain
I recommend this dealer: Yes
My Review of Russel Subaru:
"This is my third time back to Russel Subaru. I have purchased all my new vehicles here. Bobby has done such a good job with my newest purchase. I'm treated like family here. Bill in financing once again has set me up with a good deal! I will be back to purchase my sons first car here in just under a year. Thanks again!"
ShannonV
I recommend this dealer: Yes
My Review of Russel Subaru:
"I came to Russel for a routine service of the Mazda I had purchased from them 6 years ago. While waiting in the waiting room, I decided to go look at the new Subaru Outbacks to kill some time. A new sales person approached me and was very friendly and so non-pushy that I thought perhaps she wasn't a sales lady at all. She let me get into a few different versions of the Subaru Outback and sort of just let me look which is all I wanted to do. I wasn't there, afterall to BUY a car, I was there doing a maintenance repair on my existing car! She seemed to understand that but yet didn't make me feel like I was wasting her time.
Turns out, I fell in love with the car. Violet worked with her manager Bill to evaluate my existing car's value (as a possible trade in) and they put together some numbers and options very quickly to meet my desired monthly payment. No hassle, no haggling, no guilt. I even ended up going with their finance offer as they came in at a lower interest rate than my normal, long-time bank, USAA, which was surprising to me! I felt good when I walked out of there although my husband jokes that I acted a bit impulsively. I blame it on Russel for making it so easy."
Ckay
I recommend this dealer: Yes
My Review of Russel Subaru:
"I am so grateful for this dealership! I needed an oil change and Samantha scheduled me an appointment that same day. I was able to get in and out on my lunch break without being late to work. Wonderful! I've tried other places and I'm waiting past my appointment time. Thank you!"
MikeBanana
I recommend this dealer: Yes
My Review of Russel Subaru:
"I have been going to Russel Subaru for years now. I always am satisfied with the service I receive. The repairs are always done correctly. I always recommend Russel to the other Subaru owners I know. I absolutely love Subaru and wouldn't trade it for any other make in cars!!! My repairs adviser, Jeff Hudson is the best!!!"
dan32408
I recommend this dealer: Yes
My Review of Russel Subaru:
"George helped me so much and really saved me a lot of money on my repair. They even got me help with getting a rental car even though my warranty had expired. After they fixed my car they promptly called me to tell me my repair was done and even returned my rental for me. Thank you so much and go see George."
